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PROJECTS DISAPPEARED. LANGUAGE SETTINGS WRONG. I SEE SAMPLE FOLDERS ONLY. CONTACTED TECH SUPPORT. WAS TOLD TO INSTALL UPDATE, NO CHANGE. CAN ANYBODY PLEASE TELL ME HOW TO RETRIEVE MY PROJECTS?
RWS Community
PROJECTS DISAPPEARED. LANGUAGE SETTINGS WRONG. I SEE SAMPLE FOLDERS ONLY. CONTACTED TECH SUPPORT. WAS TOLD TO INSTALL UPDATE, NO CHANGE. CAN ANYBODY PLEASE TELL ME HOW TO RETRIEVE MY PROJECTS?
You are right, I clicked the wrong one. However, when I do click the right one, I get 'An error occurred whilst trying to determine the file version.' I find it strange that my language settings are totally wrong. Any connection?
Maybe this KB article?
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036858
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Not totally related, but it might be worth resetting your templates:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029892
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Not totally related, but it might be worth resetting your templates:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029892
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
