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Error message: A task was canceled - Studio 2021

Laura Bigi

Hi,

It is almost 2 days that when I open a project in Studio 2021, the error message: "A task was canceled" appears. Since I canceled no task, I click on the cross on top right to close the message and together with it, also Studio 2021 stops working and closes down.

Error message in Trados Studio 2021 displaying 'A task was canceled' with an OK button and a red cross icon.

I cannot work anymore in this way.

Can anybody help in this matter?

Thanks in advance.

Laura

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[edited by: Trados AI at 12:31 AM (GMT 0) on 29 Feb 2024]
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  • 0

    Hello ,

    This is not an error that I have seen before.

    Could you please post the full error stack

    Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    and also confirm if this is purely a local project, or a cloud project that you created or perhaps a project package that you may have received.

    Also please tell us when this error occurs and if it only happens with this project.

    The more information you provide, the easier it is to try and help you.

    Lydia Simplicio | RWS Group

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    Generated Image Alt-Text
    [edited by: Trados AI at 12:31 AM (GMT 0) on 29 Feb 2024]
  • 0 in reply to Lydia Simplicio

    I checked where you indicated and found out that something with IATE connection was the cause.

    Since I linked IATE plug-in only to this specific project, I canceled it from the project and for the moment I got the error message no more.

    I have not clear which is the reason of the correlation with IATE plug-in and the task canceled (?) but now everything works.

    I will come back if the problem persists.

    Thank you for the tip!
  • 0 in reply to Laura Bigi

    Hello ,

    Thanks for the update.

    Lydia Simplicio | RWS Group

    _______
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0

    Hello  ,

    I have experienced that same error in a current local project.

    I have then disabled all the possible features I could, including a translation memory (which would need to be updated though), and the problem seems gone.

    Here below the error message log:



    Fullscreen sdlerror-202547-10h20m13s.sdlerror.xml Download 
    <SDLErrorDetails time="07/04/2025 10:20:20">
  <ErrorMessage>A task was canceled.</ErrorMessage>
  <Exception>
    <Type>System.Threading.Tasks.TaskCanceledException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2146233029</HResult>
    <StackTrace><![CDATA[   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sdl.TranslationStudio.Plugins.CommunityInside.Notifications.Service.CommunityClient.<GetCommunityToken>d__17.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Sdl.TranslationStudio.Plugins.CommunityInside.Notifications.Service.CommunityNotificationsDisplayer.<CredentialsProvider_CredentialsChanged>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_0(Object state)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.2.12.19268</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>Myname</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>Myname</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8286760 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

    Is there any specific feature I should disable (instead of all possible features) to bypass that issue?
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