Why doesn't my project appear on the list after I close and reopen the program? Instead, I have to search for it on my PC.

Hello,

I have only worked on one project so far. When I close the program and reopen it, the project does not appear on the list. I have to search it on my PC and create a new project again in order to see it and fill the TM again.

How can I see my project on the list with its corresponding full TM?

Thank you!

Joan

Parents
  • Hello ,

    There are a few things to check here.

    1) Ensure you are logged onto the PC as administrator (and not a secondary user account)

    2) When starting Studio- first right click and run as administrator-

    3) Check that in the Projects window the Project name is blank  and all other options are set to 'Show all...'

    Trados Studio screenshot showing the Projects window with the Project name field blank and all other options set to 'Show all...'. No visible errors or warnings.

    If the problem persists, please let us know exactly where you save the projects- locally or on an external drive/cloud storage.

    Oana Nagy | QA Engineer | RWS Group

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    [edited by: Trados AI at 1:28 AM (GMT 0) on 29 Feb 2024]
  • Hi Steven,

    I did actually use an external drive to save that project. So I just created a brand new project and tried to save it in my PC now, but no matter where I save it I get the following message: "Error saving the target content. Denied access to the route...".

    What should I do now?

    Thank you!

    Joan

  • Hello ,

    When you get an error message, its really important that you post the entire stack trace, so we can see what is happening-

    Error message dialog box with an 'X' icon indicating an error. Text instructs to click on the icon, save the XML file to desktop, and add file to the thread.

    The error 'access to path denied... and the various solutions are described here (permissions/antivirus settings/folder locations)

    https://gateway.sdl.com/CommunitySearchResults#q=Access%20to%20the%20path

    Oana Nagy | QA Engineer | RWS Group

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    [edited by: Trados AI at 1:28 AM (GMT 0) on 29 Feb 2024]
  • Hi Steven,

    I looked through the questions on the link you suggested.

    One of them seemed to be close enough to my problem, so I followed the instructions here: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038682.

    I even tried to create a brand new project, with a brand new file and TM (all local file-based).

    However, I'm still getting the same error, both while creating a new project and saving the target, even after whitelisting SDL in my Avast antivirus. 

    I had not noticed before that I was getting the same error upon creating the project because it allowed me continue with the process, but I was paying more attention this time and that seems to be the case.

    How should I proceed?

    Thank you!

    Joan

  • I am unable to upload an XML file in this forum and when I try to copy paste its content it tells me it's spam and it doesn't send the message...

  • Hello ,

    Simply save the xml file to your deskop, then when replying use the insert option  and add file or image.

    This will now upload properly into the community and won't be caught by the spam filters.

    Screenshot of a community forum post with a user named Joan Blade Herrero being instructed to save an XML file and use the insert option to add a file or image in a reply.

    Oana Nagy | QA Engineer | RWS Group

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    [edited by: Trados AI at 1:29 AM (GMT 0) on 29 Feb 2024]
  • <SDLErrorDetails time="09/03/2021 12:11:06">
      <ErrorMessage>Failed to save target content: Access to the path 'C:\Users\joana\Desktop\f u tradoss.docx' is denied.</ErrorMessage>
      <Exception>
        <Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>mscorlib</Source>
        <HResult>-2147024891</HResult>
        <StackTrace><![CDATA[   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
       at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
       at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Services.FileService.Compress(String folderPath, String outputFilePath)
       at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Writer.DocxWriter.FileComplete()
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
       at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.FileComplete()
       at Sdl.FileTypeSupport.Framework.Integration.FileGenerator.FileComplete()
       at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.FileComplete()
       at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.FileComplete()
       at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
       at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.FileComplete()
       at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.vv_Visit(TmfcReaderImpl* , FrameworkFileContainerField* field)
       at FrameworkFileContainerField.vv_AcceptFrameworkVisitor(FrameworkFileContainerField* , FrameworkFieldVisitor* visitor)
       at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.vv_VisitStartEndField(TmfcReaderImpl* , StartEndField* startEnd)
       at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.b_VisitNext(TmfcReaderImpl* )
       at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReader.ParseNext()
       at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
       at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
       at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
       at Sdl.TranslationStudio.Editor.TranslationEditor.SaveMonolingualAsJobRequest.Execute(IJobExecutionContext context)
       at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__47_0()
       at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
       at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
       at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
       at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>Studio16</ProductVersion>
        <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>3082</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>DESKTOP-6989EN2\Joan</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>DESKTOP-6989EN2</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>16589268 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

  • Hi ,

    Does the path C:\Users\joana\Desktop\ exist in your computer? Here Trados looks for a nicely named DOCX file.

    Or is it C:\Users\joan\Desktop\? This should be your desktop folder according to your user name.

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