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Error because of Language Cloud maintenance. Cannot use Trados at all - Is it possible to disconnect Trados?

Philip Sundt

Hi,

I have an important project that I need to work on during the weekend, however, it seems as if I cannot use my Trados been offline during the Language Cloud maintenance. When I start Trados, I get an error message "Response status code does not indicate success: 404" . If I click "OK", Trados stops responding and turns off. 

Is there a way to stop Trados from asking for access to language cloud? I have signed out from language cloud from within Trados, I have also repaired my Trados install (before I realized that Language Cloud maintenance was the reason).

Trados Studio error message dialog box displaying 'Response status code does not indicate success: 404' with an 'OK' button.

Thank you for help!

EDIT:

I made a firewall rule in Windows 10 to block all outgoing connections from SDL Trados. This works for now, and the error message doesn't show up. However, this also means that I cannot use services such as MyMemory etc, and so if anybody has a better solution to this problem, I'd love to hear it.

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[edited by: Trados AI at 1:34 AM (GMT 0) on 29 Feb 2024]
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  • 0 in reply to Maria Pereira

    Maria, I received an email saying that the maintenance is finished, and my Trados works again as it should.

    If you are still having problems and need to use Trados until there is a better response, you can block the outgoing connection from Trados in Windows 10.

    - Turn off Trados -> open Control panel -> Windows defender Firewall -> Advanced settings (on the left side),

    - In the window for advanced settings, click outbound rules (left side) -> New rule (on the right side),

    - Choose "Program" -> "This program path", click browse and locate your Trados exe-file (I think Usually in C:\Program Files (x86)\SDL\SDL Trados Studio\Studio 16) -> click OK.

    - Start Trados. Should work, at least it did for me.

    Later, to remove this rule, just go into outbound rules, select the rule you created and click delete.
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