Might it be that the very text of the variables is the root of the issue?

Hi Nora Díaz ,

I'm facing the same issue with newly installed Studio 2021. Could you finally solve this?

Thanks!

Now I'm having this issue too. Suddenly Studio stopped saving new variables.

The same happens to me all the time! TRADOS 2021 (all versions), the latest Office version, a Lenovo with Intel Core... but it also happened when I was using a Dell laptop.
I'm upset I forgot to inform the issue at the TRADOS boot at #ATA63! It is a known bug but it seems that they won't be fixing it up.

Slowly more and more things stop working. Somehow I have the feeling they do it on purpose in order to force you to buy an upgrade. I bought 2021 just a couple of years ago for quite a lot of money, and now it looks like I have to put in another 200-300EUR to have a properly working version (which will stop working when a new version will come out?).

So what I did is to buy MemoQ.

Hi Nora Díaz ,

Same here and with a few TMs. Sometimes variables are added to the list, not recognised, and then the variable is gone from the list. Sometimes, the variable is there, but not recognised after re-indexing.

I tried repairing the TM, Wordbird app doesn't help either.

The only thing that works is to export all the variables list as a TXT file, delete them all (Rest to defaults), re-index the TM, import the previously saved variables list, and re-index again. All the variables are then recognized, but new added variables are still not recognized. No this is not really a workaround…

I’m thinking of exporting the TM to a TMX and importing the content to a new TM. Apart from this, I’m running out of ideas…

Any way to make variables working?

 Paul : Do you know if developers are looking into this?

They will not give you any answer. They simply don't care.

Jesús Prieto 

I took a look through the database and the only one I can find is this one - LG-28256.  I mention the number so we can easily find it again as needed!  This one relates to this:

"Change for custom Variables/Abbreviation/Segmentation Rules list in file-based TM is not saved when modified from TM Settings via New Project wizard or Project Settings"

If this is the issue can you confirm what versions you are using?

The workaround seems to be to modify and save the "Variable" entry from the TM setting page accessed from the TM opened in the Translation Memory view. Does that work for you?

Yossi Rozenman 

Yossi Rozenman said:

They will not give you any answer. They simply don't care.

Clearly not true, no need to say things like that.  It's easy to miss replies if users don't use the features in the community to help us.  Every time someone answers they can use the "suggested answer" check box.  If this happens then the method most of us in RWS use is to filter on the questions when we spend time in here and find the unanswered questions... and try to help by answering them. In fact last month we actually implemented a new feature in the community so that group owners are emailed a list of the unanswered questions so thy can try and make sure nothing goes unanswered.

In this thread  Nikolai Voskoboinikov replied and checked it as a suggested answer!  So I certainly would never see this thread again.  It's simple for the original poster to say... no it didn't answer my question when prompted and the thread remains unanswered.  But that didn't happen here and we're not mind readers.

I did see it when Jesús tagged me though.

Hi Paul ,

Thanks for looking into it.

Paul said:

If this is the issue can you confirm what versions you are using?

Kind of... As mentioned above, sometimes variables were not saved in Trados Studio CU4, but my main issue is that last variables added and that I see in the variables list are not recognized. I’m using Trados Studio 2022 (17.0.5.14757).

Paul said:

The workaround seems to be to modify and save the "Variable" entry from the TM setting page accessed from the TM opened in the Translation Memory view. Does that work for you?

Adding a variable from the Translation Memory View and re-indexing doesn’t work in Trados Studio 2022 CU5: I open a document in Editor and I can see the new variable in the TM just added before, but it’s not recognized in Source. It didn’t work either with the previous Trados build (CU4).

Jesús Prieto 

Thank you.  I'm going to update the currently open item with this detail and ensure it's known the problem occurs in 2022.  The dev team can decide if this is a different problem or not and then I'll share the new number as needed.  If I get an update in the meantime I'll come back here and share it.