Exception generated by call destination

I am working on a Word file and need to add an NMT to the project sources. I am using Trados Studio 2019.

When I click on “impostazioni di progetto” from Home, I get the following message “Eccezione generate dalla destinazione di una chiamata” (Exception generated by call destination).

I cannot access the impostazioni di progetto any longer.

 

What can i do?

 

Thank you.

 

Gabriella

Parents Reply Children
  • Dear Steven,

    Thank you again for your kind attention.

    This morning, when I launched Trados, everything was working back again. I cannot tell you what happened and cannot send you the full error stack, I am sorry, because the problem has “magically” disappeared.

    I am using SDL Trados Studio 2019 Freelance Plus – SR2, upgraded from 2011.

    With “I need to add a NMT to the project sources” I meant that I wanted to add a NMT to the “Translation Memories and MTs” options under “Project settings” – “Use”.

    What MT provider was I trying to use?

    Good question.

    I know that Trados offers a free 500.000-word NMT that could be connected to my projects. This offer is promoted on the SDL/RSW website.

    Still, when I click on “SDL language cloud” (under Project Settings > Translation Memories and MTs > Use) I do not get the window you show on your wizard guide videos.

    What I get is the following message:

    Error message in Trados Studio stating 'There is no subscription to a machine translation package. To select a package, visit your account.' with an OK button.

    I click on “il proprio account/my account” and it opens the following page, which asks me to buy a package:

    RWS Language Cloud webpage with a welcome message and a prompt to visit the subscription page to subscribe to a package. 

    My question is: how can I get the free 500.000-word NMT that has been promoted by TRADOS?

    I presume I have to download a plug-in. Where can I find it? I cannot find it under the list of plug-ins available on the websites.

    Will you be so kind as to tell me what can I do to get the free NMT offered by Trados? Step by step, please.

    Thank you for your kind attention.

    Best wishes,

    Gabriella

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    [edited by: Trados AI at 2:53 AM (GMT 0) on 29 Feb 2024]