unreadable jumbled arabic text in source segment

Question

Hi, 
 I'm using SDL Studio 2021 for translating financial statements from Arabic into English. The source text is always Arabic. Sometimes, the Arabic text in some segment appear jumbled and upside down and doesn't make any sense (please see source segment number (422) in the printscreen shot below). How do I solve this problem? Does this have to do with tags? 
 Thanks, 
 Qais

Oana Nagy · Answer

Hello Qais Salem , 
 Does this happen with all files or only specific files? 
 What is the source file format? If this is PDF- are you preparing the file first outside of Studio? 
 https://community.sdl.com/product-groups/translationproductivity/f/studio/30062/is-it-possible-to-covert-pdf-arabic-based-text-image-into-readable-segments-in-studio-sdl

Trados Studio > 1. Trados Studio

unreadable jumbled arabic text in source segment