Hans Widemann

Hi Hans,

Friday afternoon this is just what you DON'T need, I know...

When a problem occurs after an update, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending what the problem is). This will repair links between the two pieces of software by checking for and replacing anything that is missing from their setup, for example.

Here is how:

1. Close all SDL applications.
2. Open the Control Panel:
   • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
   • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
   • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
   • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
4. Restart Studio/MultiTerm.

Also, it's always wise to check that you have the latest version of MultiTerm installed also. Open MultiTerm and go to the Help tab and check for updates.

There are other solutions you can try but the above is the first place to start.

All the best for a wonderful weekend,

Ali

Hans Widemann

Hi Hans,

Friday afternoon this is just what you DON'T need, I know...

When a problem occurs after an update, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending what the problem is). This will repair links between the two pieces of software by checking for and replacing anything that is missing from their setup, for example.

Here is how:

1. Close all SDL applications.
2. Open the Control Panel:
   • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
   • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
   • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
   • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
4. Restart Studio/MultiTerm.

Also, it's always wise to check that you have the latest version of MultiTerm installed also. Open MultiTerm and go to the Help tab and check for updates.

There are other solutions you can try but the above is the first place to start.

All the best for a wonderful weekend,

Ali

Hello Alison,

thanks for the fast reply.

I did follow your instructions and did the repair as described. The repair was succesfull, but the same error keeps apearing every time I try to open the Studio 2021... I checked Multiterm and it was updated to the latest version.

Could you please tell me about the other solutions.

Bests
Hans

Hans Widemann

Hi Hans,

Sorry I didn't reply sooner, have had a very hectic weekend.

Have you tried the solution that Daniel García Magariños suggested?

I believe that will solve your problem...

Let us know!

All the best,

Ali