Hello ,

Please make sure that the following domains are added to your firewall/antivirus exceptions

www2.deepl.com

api.deepl.com

Next, please ensure the API key is added correctly

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029300

Please note recent changes made in the DeepL plugin are only supported in the Trados Studio 2019/2021 versions.

Thank you very much indeed Steven. Now I need to find out how to add the exceptions to my Windows Firewall/AVG antivirus.

Enrique

Thank you very much indeed Steven. Now I need to find out how to add the exceptions to my Windows Firewall/AVG antivirus.

Enrique

Here you go

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You will need to google regarding AVG as each provider has different settings.

This article will help you also to ensure all the correct folders are added to the AVG exceptions list.

gateway.sdl.com/.../communityknowledge