Hello,
I have a problem with SDL Trados Studio 2021. A program stops repsonding when trying to open any project. If you try to open Trados Studio double-clicking the desktop shortcut - it opens fine, but as soon as you try to open any project it crashes, says Not Responding.
Tried:
- Waiting for more than 1 hour
- Uninstalling the most recent Windows update that was intsalled on the computer
- Updating Windows
- Updating SDL Trados Studio
- Repairing SDL Trados Studio
- Reinstalling SDL Trados Studio
- Turning the anti-virus program off
- Reinstalling Visual C++ Redistributable's
- Opening a project from different location in the computer
Any ideas?
Event viewer shows:
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16\SDLTradosStudio.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: SDLTradosStudio.exe
Application Version: 16.0.1.2917
Application Timestamp: ce403034
Hang Signature: a53f
Hang Type: 134217728
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 1063
Additional Hang Signature 1: a53f99c5de16e1a4434673fbf523bca1
Additional Hang Signature 2: 0ab9
Additional Hang Signature 3: 0ab914c34b16da2587209adaa0900321
Additional Hang Signature 4: a53f
Additional Hang Signature 5: a53f99c5de16e1a4434673fbf523bca1
Additional Hang Signature 6: 0ab9
Additional Hang Signature 7: 0ab914c34b16da2587209adaa0900321
Extra information about the problem
Bucket ID: 045abd57f231238da12153f86cd8eb6a (xxxxxxxxxxxxxxxxxx)