Sonia Garcia

Sonia Garcia said:

Could you please help me? I need to use that TM for the new project I am working on.

You should not need to upgrade a TM to be able to use it, that's the first thing.  Just because it has the orange triangle and could be upgraded doesn't mean you must.

Sonia Garcia said:

a) Using the feature "Update translation memories" (right click) in the Translation Memory view.

That would be correct.  So if you ran through the process perhaps try removing the TM from your Translation Memories view and then add it back as there is a possibility it may only be a refresh issue.

Sonia Garcia said:

b) I tried to download the SDL Trados Compatibility and Migration Power Pack but it is still not working.

What does this mean?  What happens when try to download it?  Have you installed it too?

Sonia Garcia

Sonia Garcia said:

Could you please help me? I need to use that TM for the new project I am working on.

You should not need to upgrade a TM to be able to use it, that's the first thing.  Just because it has the orange triangle and could be upgraded doesn't mean you must.

Sonia Garcia said:

a) Using the feature "Update translation memories" (right click) in the Translation Memory view.

That would be correct.  So if you ran through the process perhaps try removing the TM from your Translation Memories view and then add it back as there is a possibility it may only be a refresh issue.

Sonia Garcia said:

b) I tried to download the SDL Trados Compatibility and Migration Power Pack but it is still not working.

What does this mean?  What happens when try to download it?  Have you installed it too?

Hi Paul!

Thank you for your help!

a) I did it but it didn't work either...

b) I meant that I downloaded the app but it does not appear in my Add-ins of Trados, that is to say, it is like it was not installed correctly. 

Thank in advance!

Sonia

The thing is that I am downloading the StudioPowerPack2021_16.1.7.1848 and my version is 16.1.8.4404, could that be the problem? There is no way to install the app in the version I have of Trados. Please advise. Thank you!