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After installing the SR2 update, I can't open worldserver package. This error message popped up. Does somebody know how to solve this?
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[edited by: Trados AI at 4:44 AM (GMT 0) on 29 Feb 2024]
After installing the SR2 update, I can't open worldserver package. This error message popped up. Does somebody know how to solve this?
Hi Pei-Chen Chan
Please can you confirm that when you upgraded to SR2, you also upgraded the WS Package App?
The version of the app that is supporting SR2 is: 16.9.1783 which can be downloaded from here: https://appstore.sdl.com/language/app/worldserver-compatibility-pack-for-sdl-trados-studio/1102/
If that is not the issue, please could you save the error stack so I can get more details about the error
Lydis
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Hi Pei-Chen Chan
Please can you confirm that when you upgraded to SR2, you also upgraded the WS Package App?
The version of the app that is supporting SR2 is: 16.9.1783 which can be downloaded from here: https://appstore.sdl.com/language/app/worldserver-compatibility-pack-for-sdl-trados-studio/1102/
If that is not the issue, please could you save the error stack so I can get more details about the error
Lydis
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Thank you very much for the advice. It solved the problem and I can work with WS package now.
