Error when importing TMX files into an empty TM in Trados Studio 2021 (after updating to SR2)

Question

Dear colleagues, 
 When importing TMX files (using the import files - add folder functon) into an empty TM the message I have copied below appears in respect of every TMX file. The number of TUs is not huge: around 5000. THe odd thing is, after closing the message and checking the previously "empty" TM, I can see that the TM contains the imported TUs (not sure if it contains all of them though). Does anyone know what is happening? 
 
 Thank you all in advance.

Lydia Simplicio · Answer

Hi SK , Thank you for your clear screen prints and notes. It allowed for me to know exactly were to look and confirm that we have a fix for this coming in CU9, which will be released shortly. I can also confirm that from our understanding not all TU's got imported. Workaround would be to import on a 1:1 basis. I hope that despite this is ideal, it gives you clarity Lyds

Lydia Simplicio · Answer

SK , thankfully it was caught and picked up quick so we are talking about weeks not months.

Philippe Riondel · Answer

Hi, 
 I just observed that, despite the fact I had the same message when trying to import two TMX memories, the importation seemed to succeed anyway, since the new segments were actually added... More specifically, I started the import process at 16:00: ... which ended with the same "No TM Service import running" message. I retried at 16:32 after having tried to change some parameters in the Import wizard. It worked, but showed that zero segment were imported. I then tried to search manually in the Studio TM some of the segments from the TMX file to see if they could have been imported at the first attempt and, surprise, they had! 
 I tried to import two other TMXs. I got the same error message, but I was able to see, during less than one second, the result of the importation, which succeeded, with for the first file 167 segments imported. Then the displayed positive results were almost immediately replaced with the error message. I checked, and the new segments were in the memory, that is they were really imported. It's only after the importation that the error happens. 
 The question may then be : why that late error and the late error message? The computer used here run the 2021 SR2 - 16.2.8.9097 version. 
 Philippe

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Error when importing TMX files into an empty TM in Trados Studio 2021 (after updating to SR2)