Valentina Luridiana Galati hopefully is will be an easy fix to apply: https://gateway.sdl.com/apex/communityknowledge?articleName=000009907

If not, do let me know

Lyds

Hello Lydia,

Thank you for your message. Unfortunately, it didn't work (I only had 127 files in the Temp folder, by the way, as I had tried this solution recently for the same issue).

Any idea on what to try next?

Valentina

Valentina Luridiana Galati

Yes I have a few other avenues to explore but I am cautious not to cause you unnecessary work. 

Before I give more advice, please clarify if this a completely new project? Are you creating a project over a project perhaps? Can you provide a few more steps to explain what you're doing and when exactly this error message is thrown?

Thank you

It's actually not related to a specific project. I was having more and more issues with Trados (such as continuous crashes, slow progression from one segment to the next, TB disconnecting while in the editing mode), so I first tried a repair (which improved speed but not stability), then a reinstall (same as before), then I deleted all my profile files and made a fresh install (which seemed to solve the issue). Since then, I've used the default project template on a couple of short projects with no major issues, but I want to load a previous project template. So I open Trados, follow File -> Setup -> Project templates, I import the old template, and when I try to customize the project location I get the error message.
By the way, it does not only happen with a specific project template, but with just any alternative project template I try to import.

Thank you for your help,

Valentina