Trados 2019 crashes in project with many repetitions/100%/CM

Hello,


I have been experiencing a really annoying problem with Trados lately, namely when I work on projects with larger number of repetitions/CMs/100% matches the studio crashes every few segments. It varies between projects, but at the moment I have a 3000+ word post editing project and I cannot work on it. Earlier today I had a project with almost no repetitions, and I experienced no crashes.

What can I do? I have a rather old PC with Windows 8.1 but for the last couple of years the studio worked perfectly.

Best,
Piotr

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  • Hi 

    Please can you confirm the exact Studio version so we can be sure its as up to date as possible.
    Does it ever give you an error?

    What we need to help clarify is if the crash is because of Studio/Project, local PC or TM given your TM is doing degrees of processing.
    Often it requires a few steps to be sure but in essence:

    1. What happens if you create projects and use TM's that are local to C drive / on desktop?
    2. How big are your TM's?
    3. What if you create a new TM local to your machine?

    It maybe that it crashes because of where the project / TM is being accessed, like for example dropbox and there is a sync/access issue.
    When it crashed again, please see if something stands out by looking at the Studio log which can be found here: C:\Users\(username)\AppData\Roaming\SDL\SDL Trados Studio\Studio16\logs

    Lyds
     

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

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Reply
  • Hi 

    Please can you confirm the exact Studio version so we can be sure its as up to date as possible.
    Does it ever give you an error?

    What we need to help clarify is if the crash is because of Studio/Project, local PC or TM given your TM is doing degrees of processing.
    Often it requires a few steps to be sure but in essence:

    1. What happens if you create projects and use TM's that are local to C drive / on desktop?
    2. How big are your TM's?
    3. What if you create a new TM local to your machine?

    It maybe that it crashes because of where the project / TM is being accessed, like for example dropbox and there is a sync/access issue.
    When it crashed again, please see if something stands out by looking at the Studio log which can be found here: C:\Users\(username)\AppData\Roaming\SDL\SDL Trados Studio\Studio16\logs

    Lyds
     

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

    emoji
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