Mireille Gravel All you need to do is report your problem on here and you’ll always get help. We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00655842 .

Hello, I'm having the same issue. It worked fine until a couple of days ago but now it won'nt start in no way. I ran a repair and made a renstallation, bit it just won't start (Studio 2021 Freelance plus SR2). Grateful for any valid suggestion....  

Peter Zimmermann

First make sure you don't have any plugins installed as you may have one that needed to be updated to support the latest release of 2021 SR2.  

Please close Trados Studio, delete these folders and restart Trados Studio:

 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins

 c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins

 c:\ProgramData\SDL\SDL Trados Studio\16\Plugins

If that doesn't help then please create a new thread and don't piggy back on one that already has a case assigned to it.  This way we can convert your specific issue to a support case easily to get you some assistance from the technical support team.

Peter Zimmermann

First make sure you don't have any plugins installed as you may have one that needed to be updated to support the latest release of 2021 SR2.  

Please close Trados Studio, delete these folders and restart Trados Studio:

 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins

 c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins

 c:\ProgramData\SDL\SDL Trados Studio\16\Plugins

If that doesn't help then please create a new thread and don't piggy back on one that already has a case assigned to it.  This way we can convert your specific issue to a support case easily to get you some assistance from the technical support team.

Hello Paul,

thanks a lot, that worked.

Best regards,

Peter