Kumyoung Park

What kind of file is this?  A small sample would be helpful.

Hello Paul,

The file is an XLIFF file, this is what is reported in the File Details:
File Type Identifier XLIFF 1.1-1.2 v 2.0.0.0

If I remember correctly, you cannot use TAGs for the segmentation, but only text.
However, isn't it possible to set the line break TAGs as external tags and thus force Trados to segment the file at those points?
We tried using the "Segmentation hint: May Exclude" option in the Advanced Tag Properties, but it didn't work.

I tried to upload the sample file (.sdlxliff) to this message using the "Image/video/file" menu but I couldn't.
Could you please let me know how I can upload it?

Thank you,

So you received an XLIFF file from someone and you were asked to translate it. Unfortunately you cannot affect segmentation in an XLIFF file that someone else created. All you can do is to place cursor in the source segment and split it where needed (Control+Alt+S).

If you had access to the source, you could correct it before converting to sdlxliff.