Hi Olly Pekelharing,

You can move the default location of the "autosave" to a different location if you take the whole path: C:\Users\%username%\Documents\Studio 2021\Autosave.

Please see some smart workaround in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000017192 

Hope this helps?

Oana Nagy said:

You can move the default location of the "autosave" to a different location if you take the whole path

What does that mean? Take the whole path and do what?

Here is the answer our team got from RWS support:

"There is currently no option to change the Autosave folder path.

We raised a request 00872042 for the dev team to change this path and it will be fixed within the next week for the Trados Studio 2024 upcoming CU1 update.

We also asked for this to be included in Trados Studio 2022 but we do not have a timeline available now.

Let me know if this helps or if you require further assistance."

Yes, I would like some assistance on this issue because Studio crashes EVERY time I hit CTRL+S to save a project and the RWS response to this issue (reported many times by many people) is that it is other peoples' fault (i.e. Microsoft or Google), although it only suddenly started happening to me today. I have tried the option "Always keep on this device" for the Autosave folder, but it doesn't seem to make any difference. The only other suggestion made in the thread mentioned by Ms Nagy is to remove "Documents" entirely from One Drive and this is not feasible. I do have thousands of other files in there that are nothing to do with Trados that I need to sync! So that option is simply ridiculous. I'm running Studio 2022, so the CU1 update will not help me.

The only solution we found was to deactivate AutoSave (File, Options, Editor), close Studio and then delete the AutoSave folder in OneDrive. When you reopen Studio, it shouldn't crash anymore when you do Ctrl + S. It then becomes even more important to do Ctrl + S often and to always confirm your segments because you won't have AutoSave files anymore.

That's not really a solution is it? That's just avoiding the problem. It's like saying: Oh my car has a flat tyre and cannot be driven safely. I know, I'll just not drive my car any more!

Nicholas Quaintmere 

Remove the Studio folder from OneDrive and all problems will be gone.

Nicholas Quaintmere 

I guess the solutions are these:

1. upgrade to 2024
2. wait for the work that is planned for 2022
3. put a patch on your flat tyre and drive home

No amount of complaining will speed this up I'm afraid.  I wish we did have a magic wand but we don't.

Our conclusion here was that we are ourselves the Autosave function, since we hit Ctrl + S pretty much after each change we make in a document. So, for us, no need so far to have the Autosave function enabled, we'll wait for the fix in Trados 2024.

We also have a colleague who absolutely never hits Ctrl + S, so having the Autosave function enabled is fine for her.

What interests me is why this problem has suddenly raised its ugly head on my system. Although I'm aware that others have struggled with the issue in the past, I never did until yesterday. In all that time (the roughly 3 years that I've had Studio 2022) I have never changed any settings in this respect. Autosave is on and the directory was a subdirectory that was backed up on OneDrive. It never seemed to care before and then suddenly - major issue! No updates, no changes. Weird.

Not a plausible solution, I'm afraid Jerzy. My "Documents" folder is in OneDrive and Studio will not let you change the location. 

Nicholas Quaintmere 

Nicholas Quaintmere said:

What interests me is why this problem has suddenly raised its ugly head on my system.

That is a good question and we wondered the same.  But if you look at Microsofts forums you'll note that there are a lot of problems linked to synching on OneDrive.

Nicholas Quaintmere said:

No updates, no changes. Weird.

But that is almost certainly not true.  I don't think you can prevent the updates from Microsoft so you surely have been regularly changing the environment Studio sits on.

I have other software on my own laptop that is similarly affected by OneDrive and for most of them (especially those with large resources) I have moved the location of my files into folders that are not on OneDrive at all.  I found it quite hard to manage the whole synching process.  On my work laptop I can't do anything as it's controlled by our IT and it drives me nuts, but on my personal laptop I can at least have some control.

With Studio, on my personal laptop, I excluded the folders from synching as this is a feature that I don't think was always available, but at some point it became possible, and that has improved things a bit.  But I still prefer to manage my backups as I choose and not as Microsoft imposes on me.  I did try to write something about this a while back, Aug 2023, when we first started seeing problems, and it could probably do with a refresh, but it might be helpful (maybe you already know... but just in case):

https://multifarious.filkin.com/2023/08/20/working-under-a-cloud/

I think in a future release we will offer more control over where things that we typically followed Microsofts lead for, and instead let users decide where things should go.  But like everything, these changes are never as simple as just changing a file location and that's it, and the work has to be planned in careful with other things.

We appreciate the patience of all our users while we work through these things, but we get there.

The other thing we didn't mention is that you could also create your projects in our cloud solutions and still work in Trados Studio when you like.  That way the management of them is always safely backed up, and you have the additional flexibility to work on any computer anywhere just by logging into a browser.  The capabilities of the cloud solutions gets better all the time, and if you have not tried it recently you might find it can helpful.  You're not restricted to cloud OR desktop... you can use both, and we provide this without additional cost.

Nicholas Quaintmere 

Nicholas Quaintmere said:

What interests me is why this problem has suddenly raised its ugly head on my system.

That is a good question and we wondered the same.  But if you look at Microsofts forums you'll note that there are a lot of problems linked to synching on OneDrive.

Nicholas Quaintmere said:

No updates, no changes. Weird.

But that is almost certainly not true.  I don't think you can prevent the updates from Microsoft so you surely have been regularly changing the environment Studio sits on.

I have other software on my own laptop that is similarly affected by OneDrive and for most of them (especially those with large resources) I have moved the location of my files into folders that are not on OneDrive at all.  I found it quite hard to manage the whole synching process.  On my work laptop I can't do anything as it's controlled by our IT and it drives me nuts, but on my personal laptop I can at least have some control.

With Studio, on my personal laptop, I excluded the folders from synching as this is a feature that I don't think was always available, but at some point it became possible, and that has improved things a bit.  But I still prefer to manage my backups as I choose and not as Microsoft imposes on me.  I did try to write something about this a while back, Aug 2023, when we first started seeing problems, and it could probably do with a refresh, but it might be helpful (maybe you already know... but just in case):

https://multifarious.filkin.com/2023/08/20/working-under-a-cloud/

I think in a future release we will offer more control over where things that we typically followed Microsofts lead for, and instead let users decide where things should go.  But like everything, these changes are never as simple as just changing a file location and that's it, and the work has to be planned in careful with other things.

We appreciate the patience of all our users while we work through these things, but we get there.

The other thing we didn't mention is that you could also create your projects in our cloud solutions and still work in Trados Studio when you like.  That way the management of them is always safely backed up, and you have the additional flexibility to work on any computer anywhere just by logging into a browser.  The capabilities of the cloud solutions gets better all the time, and if you have not tried it recently you might find it can helpful.  You're not restricted to cloud OR desktop... you can use both, and we provide this without additional cost.

I'm pretty certain about the updates because I do the Windows updates manually every time I get a notification (I get them about once a month and just got one literally as your answer popped up). But we'll see if today's MS updates solve (or worsen!) the situation!
Unfortunately, using your cloud solutions is not an option. I work in a German public institution and data protection regulations make things prohibitively difficult when it comes to things like that. Excluding the folder from synching might help, if I could figure out how to do it. I just don't seem to have the option. I've set the Autosave folder to "Always keep on this device" and that didn't really make any difference.
Anyway, fingers crossed!

Nicholas Quaintmere 

Nicholas Quaintmere said:

Unfortunately, using your cloud solutions is not an option. I work in a German public institution and data protection regulations make things prohibitively difficult when it comes to things like that.

And yet OneDrive is ok?  We do have similarly stringent controls around data in our cloud solutions, we also have plenty of gov organisations using them.  But I can well imagine your situation.

I hope you manage to find an appropriate solution that works for you.