Can't access Appstore

Hi folks,

Today I attempted to login into RWS Appstore but it says that 'Your session has expired. Please log in again.' How can I login?

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  • Can sanctions be the culprit?

    Hello Stepan,

    This could be the reason.  Your accounts do have Russian emails and addresses and because RWS has been grappling with the constant changing sanctions and constraints on the banking system we have decided to place all business within Russia (delivery of services and technology) on hold. This does mean that that it could affect any user whose account details have been identified as falling within the bounds of these sanctions and prevent them from logging in.

    I think all I can add to that is that we're all hopeful we'll see an end to this terrible situation soon.

    Paul.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  • Can sanctions be the culprit?

    Hello Stepan,

    This could be the reason.  Your accounts do have Russian emails and addresses and because RWS has been grappling with the constant changing sanctions and constraints on the banking system we have decided to place all business within Russia (delivery of services and technology) on hold. This does mean that that it could affect any user whose account details have been identified as falling within the bounds of these sanctions and prevent them from logging in.

    I think all I can add to that is that we're all hopeful we'll see an end to this terrible situation soon.

    Paul.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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