Hello Lara,

Thank you for reaching out to the RWS Community.

Please note that this side of the Community is for help related to the platform only, not the products themselves.

This means that your thread should be in another side of the Community - the Trados Studio one.

I would move the thread for you, but I first need you to please go and join that group to be able to have the permission to participate in that space.

The way to do that is by going on the top navigation menu and select the Trados Studio menu.

Once you're there, please click on the red bar at the bottom of the page that says "Click here to join [Group name] to be able to participate and post into the forums", like in the example below.

Let me know after you've finished doing that and I will gladly move the thread for you, so you can get the necessary help from the experts in there.

Thank you for your cooperation,

Georgiana

Hello Lara,

Thank you for reaching out to the RWS Community.

Please note that this side of the Community is for help related to the platform only, not the products themselves.

This means that your thread should be in another side of the Community - the Trados Studio one.

I would move the thread for you, but I first need you to please go and join that group to be able to have the permission to participate in that space.

The way to do that is by going on the top navigation menu and select the Trados Studio menu.

Once you're there, please click on the red bar at the bottom of the page that says "Click here to join [Group name] to be able to participate and post into the forums", like in the example below.

Let me know after you've finished doing that and I will gladly move the thread for you, so you can get the necessary help from the experts in there.

Thank you for your cooperation,

Georgiana