When trying to open a studio 2021 file I often get a response that the segment is locked. Then I can't do anything more.

locked by with my name.  Why does this keep happening?

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  • Hi Paul,

    I'm not a Studio support person but as it's mid-weekend I thought I'd answer in case nobody sees your request...

    Try a Windows Repair of Studio. This will repair software connections by checking for and replacing anything that is missing from the setup, for example.

    Here is how:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu, then select > Yes > Repair. Allow it to run.
    4. Restart Studio.

    There are further options to try here:

    Repairing your installation of Trados Studio

    All the best,

    Ali Slight smile

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Reply
  • Hi Paul,

    I'm not a Studio support person but as it's mid-weekend I thought I'd answer in case nobody sees your request...

    Try a Windows Repair of Studio. This will repair software connections by checking for and replacing anything that is missing from the setup, for example.

    Here is how:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu, then select > Yes > Repair. Allow it to run.
    4. Restart Studio.

    There are further options to try here:

    Repairing your installation of Trados Studio

    All the best,

    Ali Slight smile

    emoji
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