How to solve the "File not found" error?

Before this error appeared, I tried to add a new term to the termbase via the shortcut "Ctr+Shift+F2" (note: I have customized the shortcut) of add-in "Rapid Add Term" and Trados closed unexpectedly.

Error dialog box showing 'File not found' with details of a System.Runtime.InteropServices.COMException error in SDL Trados Studio.

<SDLErrorDetails time="28.06.2022 14:16:49">
  <ErrorMessage>File not found.</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2147220878</ErrorCode>
    <HelpLink />
    <Source>MtServer</Source>
    <HResult>-2147220878</HResult>
    <StackTrace><![CDATA[   at Sdl.MultiTerm.TMO.Interop.ITermbases.Add(String Path, String Name, String Description)
   at Sdl.Community.RapidAddTerm.TermbaseService.GetTermbase(String termbasePath)
   at Sdl.Community.RapidAddTerm.TermbaseService.SearchEntries(String termbasePath, String searchText, String languageCode)
   at Sdl.Community.RapidAddTerm.TermbaseService.AddNewTerm()
   at Sdl.Community.RapidAddTerm.RapidAddTermAction.Execute()
   at Sdl.Desktop.IntegrationApi.AbstractAction.Sdl.Desktop.IntegrationApi.Extensions.Internal.IAction.Execute()
   at Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalActionAdaptor.Execute()
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()
   at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)
   at Sdl.Desktop.Platform.WinForms.StudioWindowForm.OnPreviewKeyDown(Keys keys)
   at Sdl.Desktop.Platform.WinForms.GlobalKeysMessageFilter.PreFilterMessage(Message& m)
   at System.Windows.Forms.Application.ThreadContext.ProcessFilters(MSG& msg, Boolean& modified)
   at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.0.2.3343</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1257</CodePage>
    <LoggedOnUser>Deleted</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>Deleted</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16202716 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Trados has occasionally closed unexpectedly before with different errors. Why it happens occasionally with a shortcut of Rapid Add Term?



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[edited by: Trados AI at 7:14 AM (GMT 0) on 29 Feb 2024]