Trados Studio Error message "Nom inconnu. (Exception de HRESULT : 0x80020006 (DISP_E_UNKNOWNNAME))"

Right after I launch Trados, this error message pops up and then Trados closes itself when I click on "OK".

I tried to look for a solution on internet without any luck.

Error message in Trados Studio with a red cross icon, titled 'Erreur'. The message reads 'Nom inconnu. (Exception de HRESULT: 0x80020006 (DISP_E_UNKNOWNNAME))'. There are buttons for 'Base de connaissances' and 'Communaut ', and an 'OK' button.



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[edited by: Trados AI at 12:19 PM (GMT 0) on 29 Feb 2024]
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    I think the first thing would be for you to do a full reinstall and reset.  So please close Studio and then do the following.

    Delete this folder:

    c:\Users\%username%\AppData\Roaming\Trados\Trados Studio

    Then run a repair installation through your windows control panel.  To do this press the Windows key + R then type: appwiz. cpl and hit the Enter key.  This should open the add/remove programs dialog in your windows control panel.

    Look for Trados Studio 2022 and click on Uninstall/Change:

    Windows AddRemove Programs dialog showing Trados Studio 2022 selected with an arrow pointing to the 'UninstallChange' button.

    yes to the question about uninstalling/changing and then select repair at the next prompt:

    Dialog box asking 'Do you want to Uninstall or Repair the application?' with options for Uninstall, Repair, and Cancel.

    Once repaired restart Trados Studio and see if the situation improved.

    You will not lose any of your translation projects with this process, but you will get a clean install.  It's also worth making sure you have the latest update so look out in the top right hand corner of Studio once it starts for a notification as we released CU4 on Monday.  If it's there click on it and follow the instructions to download and install.

    Paul Filkin | RWS Group

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    [edited by: Trados AI at 12:20 PM (GMT 0) on 29 Feb 2024]
  • I am having the exact same problem here. Deleting the folder and reparing does not help, neither does doing a complete desinstall and reinstall. I just cannot see what else I can try.

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