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My trados can't be opened. A pop-up window showed that Service 'sdl.TranslationStudio.Api.ProjectManagement.ProgectMangementService' could not be started.

Charlie

My trados can't  be opened suddenly. A pop-up window showed that Service 'sdl.TranslationStudio.Api.ProjectManagement.ProgectMangementService' could not be started.In addition, I don't delete any file.

My trados version is 2021 SR.My trados can't  be opened. 

Error message stating 'Service sdl.TranslationStudio.Api.ProjectManagement.ProjectManagementService could not be started' with an OK button.

Detailed error message with type 'Sdl.Desktop.Platform.Services.ServiceStartException' and message 'Access to the path Studio 2021 Project Templates is denied'.

Error details showing type 'System.UnauthorizedAccessException' and source 'mscorlib' indicating denied access to project templates.

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[edited by: Trados AI at 8:38 AM (GMT 0) on 29 Feb 2024]
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    Hi  

    When a problem occurs after an update, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending on what the problem is). This will repair software connections by checking for and replacing anything that is missing from the setup, for example.

    Here is how:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
    4. Restart Studio/MultiTerm.

    There are further options here:

    Repairing your installation of Trados Studio

    Repairing your installation of MultiTerm Desktop

    Let us know if the above suggestion doesn't help.

    All the best,

    Ali Slight smile
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