Multi Term - Object reference not set to an instance of an object

Screenshot of MultiTerm Desktop 2021 showing an error message 'Object reference not set to an instance of an object' while creating a termbase.

I am trying to create a TM on Multi Term Desktop 2021 but getting the above error. 

I have checked if there's an update, but there aren't any. Repaired programme both for Trados Studio and Multi Term. 

I have restated my laptop but issue continues. 

Can you help, please? 



Generated Image Alt-Text
[edited by: Trados AI at 9:15 AM (GMT 0) on 29 Feb 2024]
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  • Hi  ,

    I am a bit puzzled, if you're kind to clarify what you're trying to do, so I can help further Slight smile

    I am trying to create a TM on Multi Term Desktop 2021 but getting the above error. 

    If you want to create a TM ( Translation Memory) this action is done in Trados Studio, not Multiterm.

    In Studio, a couple of options: 

    1. You can create the memory from within the Translation Memories view, by selecting New>Translation memory:

    Trados Studio screenshot showing the Translation Memories view with the 'New' button highlighted and a dropdown menu with 'New Translation Memory' option selected.

    Next simply follow the steps in the creation wizard screen.

    2. Second option would be to create a memory on the fly, during project creation steps, or within the project settings, if you have a project opened:

    Trados Studio screenshot of Project Settings with 'Create Translation Memory' option highlighted in the dropdown menu under the 'Translation Memory and Automated Translation' section.

    and follow the same steps from the memory creation windows that appears next.

    Does this help you in your actions?

    Regards,

    Oana

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    Generated Image Alt-Text
    [edited by: Trados AI at 9:16 AM (GMT 0) on 29 Feb 2024]
  • Hello Oana, 

    Thanks for your input. At some point, the error was fixed, and I managed to create a TM using the MultiTerm Desktop; however, when trying to go back to it. I am getting the same error. Plus, I am unable to open the TM on it. I am getting an error, “A connection to MultiTerm Server unknown could not be established. Please check your connection settings”


    Screenshot of Trados MultiTerm with an error message pop-up saying 'A connection to MultiTerm Server unknown could not be established. Please check your connection settings'.

    <SDLErrorDetails time="12/12/2022 14:06:51">
      <ErrorMessage>A connection to MultiTerm Server unknown could not be established.
    
    Please check your connection settings</ErrorMessage>
      <Exception>
        <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.MultiTerm.Client.Connectors</Source>
        <HResult>-2147467261</HResult>
        <StackTrace><![CDATA[   at Sdl.MultiTerm.TMO.Interop.TermbaseRepositoryClass.Connect(String UserId, String Password)
       at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseConnector.Init()
       at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseConnector..ctor()
       at Sdl.MultiTerm.Studio.Editor.TermbaseService.get_Connector()
       at Sdl.MultiTerm.Studio.Editor.Actions.TermbaseOpenAction.Execute(ITermbaseService termbaseService)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>MultiTerm</ProductName>
        <ProductVersion>MultiTerm16</ProductVersion>
        <EntryAssemblyFileVersion>16.2.1.1044</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home Single Language</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>2058</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>DESKTOP-BJJ8QKB\emman</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>DESKTOP-BJJ8QKB</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>12005608 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

    Can you help, please? 



    Generated Image Alt-Text
    [edited by: Trados AI at 9:16 AM (GMT 0) on 29 Feb 2024]
  • Screenshot of Trados Studio software showing an error message 'Object reference not set to an instance of an object.' in a dialog box over the translation workspace.

    <SDLErrorDetails time="12/12/2022 15:59:14">
      <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
      <Exception>
        <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.MultiTerm.Client.Connectors</Source>
        <HResult>-2147467261</HResult>
        <StackTrace><![CDATA[   at Sdl.MultiTerm.TMO.Interop.TermbaseRepositoryClass.Connect(String UserId, String Password)
       at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseConnectorEx.Init()
       at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseConnectorEx..ctor()
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermTermAccessLoader.Initialize(IProjectTermbase projectTermbase, String sourceLocale, String targetLocale)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.CreateTermLoader(ITerminologyProvider terminologyProvider)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.GetTermAccessLoader(ITerminologyProvider terminologyProvider)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.JumpToTerm(ITermHit term)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerJumpToTerm(ITermHit term)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>Trados Studio</ProductName>
        <ProductVersion>Studio16</ProductVersion>
        <EntryAssemblyFileVersion>16.2.12.9338</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home Single Language</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>2058</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>DESKTOP-BJJ8QKB\emman</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>DESKTOP-BJJ8QKB</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>12005608 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>



    Generated Image Alt-Text
    [edited by: Trados AI at 9:16 AM (GMT 0) on 29 Feb 2024]
Reply
  • Screenshot of Trados Studio software showing an error message 'Object reference not set to an instance of an object.' in a dialog box over the translation workspace.

    <SDLErrorDetails time="12/12/2022 15:59:14">
      <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
      <Exception>
        <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.MultiTerm.Client.Connectors</Source>
        <HResult>-2147467261</HResult>
        <StackTrace><![CDATA[   at Sdl.MultiTerm.TMO.Interop.TermbaseRepositoryClass.Connect(String UserId, String Password)
       at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseConnectorEx.Init()
       at Sdl.MultiTerm.Core.Common.DataContainers.TermbaseConnectorEx..ctor()
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermTermAccessLoader.Initialize(IProjectTermbase projectTermbase, String sourceLocale, String targetLocale)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.CreateTermLoader(ITerminologyProvider terminologyProvider)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.GetTermAccessLoader(ITerminologyProvider terminologyProvider)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.JumpToTerm(ITermHit term)
       at Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerJumpToTerm(ITermHit term)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>Trados Studio</ProductName>
        <ProductVersion>Studio16</ProductVersion>
        <EntryAssemblyFileVersion>16.2.12.9338</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home Single Language</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>2058</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>DESKTOP-BJJ8QKB\emman</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>DESKTOP-BJJ8QKB</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>12005608 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>



    Generated Image Alt-Text
    [edited by: Trados AI at 9:16 AM (GMT 0) on 29 Feb 2024]
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