My computer was reset and now I cannot activate my Trados Studio Freelance 2021 licence and software. I entered the activation code and an error message came up. How do I activate the software. There is no expiry date on my licence.

My computer was reset and now I cannot activate my Trados Studio Freelance 2021 licence and software. I entered the activation code and an error message came up. How do I activate the software. There is no expiry date on my licence.
Rosemary Luz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00726120 .
Oana Nagy | RWS Group
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