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I am triyng to acess the Help from Studio Trados 2022, last release. And it sends me to Tridion and does not accept my Credentials. How can I access the help from Studio without this Tridion?
I am triyng to acess the Help from Studio Trados 2022, last release. And it sends me to Tridion and does not accept my Credentials. How can I access the help from Studio without this Tridion?
Could you please state specifically what option(s) are you accessing from the Help menu?
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Could you please state specifically what option(s) are you accessing from the Help menu?
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Francis Petra Janssen
Looks like the URL is somehow redirected by your browser.
Does this also happen when you use another browser than Firefox? Try to clear the cache of your browser and see if this solves the problem.
Hi, thanks for your comment, but as I told, I click on "Help Topics" in Studio Trados and not in the bowser . This happend after the last version update.
Francis Petra Janssen
Yes, but Studio then uses the browser that you have configured in Windows as your standard browser and you could change this just to see what happens then.
Also, did you try to clear the cache of your browser as suggested?
Just to clarify, this is not a general problem, it is specific to your environment and probably due to some browser configuration.
As you suggested, I changed to Edge and then to Google as standard browser and both had the same outcome: Trdiion's screen, even after restarting Studio.
After the last version's update of Studio, I had issues with NMT, but this was solved by support (I do not know how). Any way: the Help worked perfectly with the previous version and after the recent Version update this changed. And this last version update changed too the default software x extension and I had to redefine words and excell files to open with Word and Excell. So the last update mixed some things up.
I did not install this Tridion. Tridion is a Software from SDL/RWS and was installed with the last update, or it was already installed and the last update mixed it up. :-)
