can't open any of my files, and I'm getting a few different error messages (studio 2021)

I can't open any of my files. I'm mostly getting the error message "key not found", but there are other error messages, as well. I tried "repairing" the software, but that didn't do anything. ....help, please!!!

Error message in Trados Studio: 'Object reference not set to an instance of an object.' with an OK button.Error message in Trados Studio: 'Key not found: '52e94281-0c9c-4848-9a1d-9e6b5cf576b' Parameter name: key' with an OK button.Error message in Trados Studio: 'Cannot access site for type Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocumentViewPart before the view part has been initialized.' with an OK button.XML error details from Trados Studio with system information and a stack trace showing various method calls and exceptions.



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[edited by: Trados AI at 9:55 AM (GMT 0) on 29 Feb 2024]
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    If you can copy the error stacks into a code snippet it's more helpful.  The screenshots don't really tell us very much and we can't review a screenshot of an error stack easily.  This would be the error stack:

    Error message in Trados Studio showing 'KeyNotFoundException' and a stack trace with various method calls.

    To add them as code you would either insert the XML you can download to your desktop from here:

    Trados Studio interface highlighting the 'Code' option in the editing toolbar with an arrow pointing towards it.

    Or copy/paste the text from the XML file and insert as code from the link below the one I highlighted above.  I normally choose XML as it renders nicely and makes the code more readable:

    Dialog box for inserting code in Trados Studio with options to select language as 'XML' and a field to copypaste code.

    Paul Filkin | RWS Group

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    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    [edited by: Trados AI at 9:56 AM (GMT 0) on 29 Feb 2024]
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  •   

    If you can copy the error stacks into a code snippet it's more helpful.  The screenshots don't really tell us very much and we can't review a screenshot of an error stack easily.  This would be the error stack:

    Error message in Trados Studio showing 'KeyNotFoundException' and a stack trace with various method calls.

    To add them as code you would either insert the XML you can download to your desktop from here:

    Trados Studio interface highlighting the 'Code' option in the editing toolbar with an arrow pointing towards it.

    Or copy/paste the text from the XML file and insert as code from the link below the one I highlighted above.  I normally choose XML as it renders nicely and makes the code more readable:

    Dialog box for inserting code in Trados Studio with options to select language as 'XML' and a field to copypaste code.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 9:56 AM (GMT 0) on 29 Feb 2024]
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