I can't open any of my files. I'm mostly getting the error message "key not found", but there are other error messages, as well. I tried "repairing" the software, but that didn't do anything. ....help, please!!!
If you can copy the error stacks into a code snippet it's more helpful. The screenshots don't really tell us very much and we can't review a screenshot of an error stack easily. This would be the error stack:
To add them as code you would either insert the XML you can download to your desktop from here:
Or copy/paste the text from the XML file and insert as code from the link below the one I highlighted above. I normally choose XML as it renders nicely and makes the code more readable:
Paul Filkin | RWS Group
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I tried "repairing" the software, but that didn't do anything. ....help, please!!!
A reset often helps with a multitude of problems. Repair doesn't reset the files that could contribute to a problem, always worth trying that too.
To do this just close Trados Studio and then rename this folder:
c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\Studio16\
to c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\Studio16_old\
If you can't find this folder then you need to unhide your hidden files/folders:
Then restart Trados Studio and see if that helped.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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