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Problem Aligning documents

Louise Taylor

Hello

I use SDL Studio 2014I have a couple of documents that I can't align and wonder if someone can help. Here is what happens :-

I enter the TM file and the two documents. The green bar starts to process

- Reading left file

- Reading right File

- Merging documents

Then the bar stops moving. I have left it all night and it doesn't move. I can't cancel it either. If I try cancel it just keeps going telling me it is cancelling. I have to force SDL to stop running. 

What I have tried so far:-

- only loading a couple of pages of the document rather than the whole

- removing all headers and footers

- changing the font to Times New Roman on both documents 

- Making sure the documents have the same content.

Does anyone know what could cause this and how it can be resolved please?
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  • 0 in reply to Paul
    Hi Paul,

    I'm having a similar problem all of a sudden and I see that there isn't a solution below. I'll email you the files in a minute but thought I should start the thread here. Attached is one chapter of a user manual translated from Japanese to Korean. I'm using studio 2017 SR1. The alignment process hangs at about 2/3 of the way through. Pressing cancel takes an enormous amount of time or I have to force close Studio. The TM I use for the initial settings has fragment alignment off. Both files for alignment are locally stored. I've tried changing the files the docx and no go. I have tried using the Aligner program you mentioned once but it immediately threw an error. I'd love to split the document but those word add-ins are expensive. I did document review within Word and it turned up some hidden objects but I couldn’t remove them. Please let me know if you have any suggestions.

    Best regards,
    Keenan
  • 0 in reply to Keenan Cooper
    Hi ,

    Unfortunately I think you'll have to break the files down to bite sized chunks. I tested these files in three different alignment tools in addition to Studio none of them can handle the files.

    Sometimes, rarely, files are just too complex to handle and you seem to have got some. Do you mind if I provide these to our development team? They would make excellent material for testing and developing against.

    Regards

    Paul

    Paul Filkin | RWS Group

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