Problem for "Generate Target Translations"

Question

Hi,
Trados Studio 2019, OS: Windows 10home 64bit *if needs any other information, please let me know.

I have a serious problem for "Generate Target Translations".
The problem is unable to do "Generate Target Translations" properly.
Normally when I do "Generate Target Translations", the track changes are reflected to target file.
However one file is unable to be reflected for track changes. And not only un-reflected track changes, they will be restored to before edit.

*At "Generate Target Translations", no error messages are shown.

Please see the following <image1> & <image2>;

<image1> => Trados file.
<image2> => Generated Target word from file image1

I would appreciate it, if someone tell me about how to resolve this problems.
Thank you,

Screenshot of a Trados Studio interface showing a segment comparison with track changes. English text on the left and Japanese text on the right, with no visible errors.

Screenshot of a generated target Word document with Japanese text. Track changes are not reflected, and there are no visible error messages.

Generated Image Alt-Text
[edited by: RWS Community AI at 10:47 AM (GMT 0) on 14 Nov 2024]

Paul · Answer

Kenichi Uehara 
 Have you verified that track changes are set to be displayed in MS Word when you open this file?

Paul · Answer

Kenichi Uehara 
 Apologies for the time taken in responding here. The only way to really guarantee support is to have a support contract - https://www.trados.com/support/ . But you will need to have the latest version of the software to do this now. 
 I also think the problem "may" be related to you working with a version that has a bug for your file. I as able to resolve it using 2022 by doing this: 
 
 opened your source file using 2022 and created a new project 
 perfect matched it to your translated SDLXLIFF 
 saved the target and the tracked changes are all there. 
 
 So I can only suggest you try the following: 
 
 First repeat the process I used with your 2019 and see where you get. 
 If it doesn't help then your only option is to upgrade to a supported version of the software. 
 
 I'll send you the files I created anyway and maybe they will be useful.

Trados Studio > 1. Trados Studio

Problem for "Generate Target Translations"