Updating to 'Trados Studio 2022 SR1 - 17.1.6.16252' results in error: Method not found: 'Void Sdl.LanguagePlatform.Core.LanguagePair.set_SourceCulture(System.Globalization.CultureInfo)'.

Hi,

Soon after going through the update offered in Trados Studio PRO 2022, to the current version Trados Studio 2022 SR1 - 17.1.6.16252, we started getting errors on MT Enhance while trying to use Basic Google NMT. Anytime we try to 'Enable' the GNMT, the follwiing error will show:

Method not found: 'Void Sdl.LanguagePlatform.Core.LanguagePair.set_SourceCulture(System.Globalization.CultureInfo)'

I tried re-installing the MT Enhance container but no success. I managed to try the MT Enhance on another licence that has not been updated to SR1 and it worked without issues. So, i am pretty sure it's origin is in the today's update. 

I wonder if anyone has anyone had the same experience?

AfrimTrados Studio error message displaying 'Method not found: Void Sdl.LanguagePlatform.Core.LanguagePair.set_SourceCulture(System.Globalization.CultureInfo)'.



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[edited by: Trados AI at 12:06 PM (GMT 0) on 29 Feb 2024]
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    There is absolutely nothing wrong with this update.  The error message Ana shows is extremely clear, and you have got the old version of the app installed... at least the unpacked folders are based on the old one.

    So close Studio and then delete everything you have in these folders:

    %APPDATA%\Trados\Trados Studio\17\Plugins

    %LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

    c:\ProgramData\Trados\Trados Studio\17\Plugins

    Then restart Studio and reinstall the app via the integrated AppStore in Trados Studio.  DO NOT USE ANY VERSION OF THE APP YOU MIGHT HAPPEN TO HAVE ON YOUR COMPUTER.

    Paul Filkin | RWS Group

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