Studio closes as soon as I hit Ctrl+Enter after installing Service Release 1 for Trados 2022

Hayley over 2 years ago

Hello

I installed the update Trados Studio 2022 SR1 - 17.1.6.16252 this afternoon.

I restarted my computer after the installation.

I can open a project, but as soon as I hit Ctrl+Enter, Studio crashes. I am attaching the error message here.

The error message appears to refer to the Multlingual Excel Filetype, but none of my open projects use this file type (and I have never used it in the past either).

Obviously this is a serious problem as I am prevented from working (or at least from confirming anything I translate).

Pending a solution/repair I am going to try and uninstall this update.

Hayley

Fullscreen sdlerror-2023710-17h29m27s.sdlerror.xml Download

<SDLErrorDetails time="10/07/2023 17:29:31">
  <ErrorMessage>Method not found: 'Sdl.Core.Globalization.Language[] Sdl.Core.Globalization.Language.GetAllLanguages()'.</ErrorMessage>
  <Exception>
    <Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Multilingual.Excel.FileType</Source>
    <HResult>-2146233069</HResult>
    <StackTrace><![CDATA[   at Multilingual.Excel.FileType.FileType.Settings.LanguageMappingSettings..ctor()
   at Multilingual.Excel.FileType.Verifier.MultilingualExcelVerifier.get_LanguageMappingSettings()
   at Multilingual.Excel.FileType.Verifier.MultilingualExcelVerifier.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SingleParagraphUnitBilingualParser.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.TranslationStudio.Editor.TranslationEditor.SegmentVerifier.Verify(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.VerifySegment(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.VerifySegment()
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment()
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute()
   at Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)
   at Sdl.Platform.UI.StudioWindowForm.OnPreviewKeyDown(Keys keys)
   at Sdl.Platform.UI.GlobalKeysMessageFilter.PreFilterMessage(Message& m)
   at System.Windows.Forms.Application.ThreadContext.ProcessFilters(MSG& msg, Boolean& modified)
   at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.6.16252</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-HLEVA\Hayley LEVA</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-HLEVA</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16649468 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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Thread Subject & Description
Studio closes as soon as I hit Ctrl+Enter after installing Service Release 1 for Trados 2022 Hello I installed the update Trados Studio 2022 SR1 - 17.1.6.16252 this afternoon. I restarted my computer after the installation. I can open a project, but as soon as I hit Ctrl+Enter, Studio crashes. I am attaching the error message here. The error message appears to refer to the Multlingual Excel Filetype, but none of my open projects use this file type (and I have never used it in the past either). Obviously this is a serious problem as I am prevented from working (or at least from confirming anything I translate). Pending a solution/repair I am going to try and uninstall this update. Hayley .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:teal} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_2023710_2D00_17h29m27s.sdlerror.xml?_=638246007985860987 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_2023710_2D00_17h29m27s.sdlerror.xml?_=638246007985860987 <SDLErrorDetails time="10/07/2023 17:29:31"> <ErrorMessage>Method not found: 'Sdl.Core.Globalization.Language[] Sdl.Core.Globalization.Language.GetAllLanguages()'.</ErrorMessage> <Exception> <Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>Multilingual.Excel.FileType</Source> <HResult>-2146233069</HResult> <StackTrace><![CDATA[ at Multilingual.Excel.FileType.FileType.Settings.LanguageMappingSettings..ctor() at Multilingual.Excel.FileType.Verifier.MultilingualExcelVerifier.get_LanguageMappingSettings() at Multilingual.Excel.FileType.Verifier.MultilingualExcelVerifier.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.Initialize(IDocumentProperties documentInfo) at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo) at Sdl.TranslationStudio.Editor.TranslationEditor.SingleParagraphUnitBilingualParser.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse() at Sdl.TranslationStudio.Editor.TranslationEditor.SegmentVerifier.Verify(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode) at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.VerifySegment(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode) at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.VerifySegment() at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment() at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute() at Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData) at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message) at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut) at Sdl.Platform.UI.StudioWindowForm.OnPreviewKeyDown(Keys keys) at Sdl.Platform.UI.GlobalKeysMessageFilter.PreFilterMessage(Message& m) at System.Windows.Forms.Application.ThreadContext.ProcessFilters(MSG& msg, Boolean& modified) at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg) at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace> </Exception> <Environment> <ProductName>Trados Studio</ProductName> <ProductVersion>Studio17</ProductVersion> <EntryAssemblyFileVersion>17.1.6.16252</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1036</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>DESKTOP-HLEVA\Hayley LEVA</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>DESKTOP-HLEVA</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>16649468 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c327950744_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c327950744_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); });
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Hayley over 2 years ago in reply to Jerzy Czopik +1 verified

Thank you for the prompt reply Jerzy. This put me on the right track. I had followed the instructions in the RWS email to update all plugins (also suggested by Paul below) and got a message saying no updates…

Parents

0 Paul over 2 years ago

Hayley

If you review the release notes with SR1 you will see there were some fairly major breaking changes that affect the use of the APIs. Not all developers have updated their plugins yet. So the best approach is to delete everything you have in these folders:

%APPDATA%\Trados\Trados Studio\17\Plugins

%LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

c:\ProgramData\Trados\Trados Studio\17\Plugins

Then restart Studio and reinstall them via the integrated AppStore in Trados Studio. This way you will only install the ones that will actually work with SR1. If your apps are not in the list yet then contact the developer via the support link at https://appstore.rws.com/ for the app in question (every developer has some form of contact details) and ask them to update their apps for SR1.

Paul Filkin | RWS Group

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0 Paul over 2 years ago

Hayley

If you review the release notes with SR1 you will see there were some fairly major breaking changes that affect the use of the APIs. Not all developers have updated their plugins yet. So the best approach is to delete everything you have in these folders:

%APPDATA%\Trados\Trados Studio\17\Plugins

%LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

c:\ProgramData\Trados\Trados Studio\17\Plugins

Then restart Studio and reinstall them via the integrated AppStore in Trados Studio. This way you will only install the ones that will actually work with SR1. If your apps are not in the list yet then contact the developer via the support link at https://appstore.rws.com/ for the app in question (every developer has some form of contact details) and ask them to update their apps for SR1.

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
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Studio closes as soon as I hit Ctrl+Enter after installing Service Release 1 for Trados 2022

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