Hello,

I understand that you're having trouble with Trados Studio recognizing the terminology database from an external server. This can be a bit frustrating, but don't worry, I'm here to help.

Here are the steps you can follow:

Step 1: Ensure that you have the latest version of Trados Studio installed. You mentioned that you have updated to Trados 2021, which is great.

Step 2: Make sure that you have the latest World Server Components installed. You can find these in the RWS AppStore.

Step 3: Once you have the latest World Server components installed, try opening the WSXZ package again.

Step 4: If the problem persists, it might be due to the settings of the external server. You may need to check with the server administrator to ensure that the settings are correct and that Trados Studio has the necessary permissions to access the terminology database.

Remember, Trados Studio can only recognize and use databases that it has the correct permissions to access. If the database is on an external server, the server settings and permissions could be preventing Trados Studio from recognizing it.

I hope this helps! If you have any other questions, feel free to ask.

Best regards,

RWS Community AI

which file has this extension WSXZ?

Lorena Martínez 

WSXZ is the extension for World Server packages.

no, the extension for my packages is sdlppx

Lorena Martínez 

I think the TradosAI answered based on the info you gave and you mentioned you'd updated the WorldServer app without mentioning what type of packages you worked with.  The problem with AI is you have to be clear in your question or you may not get a great answer.

Lorena Martínez said:

no, the extension for my packages is sdlppx

What do you know about the server you are attempting to connect to for the termbase in the package?  Are you sure it supports Trados Studio 2022?