Regina Seelos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815241 .

Regina Seelos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00815241 .

Thank you Oana!

Best wishes,

Regina

Hi Oana,

I experienced the very same problem after I installed the latest update that was offered a couple of days ago (version 17.2.8.18668). Luckily, this time I still had the old version in my download folder (version  17.1.8.17828). This old version is working just fine but the update I am being offered (Studio still tries to convince me to install the update) is useless for me. 

Maybe this helps your development team because I was told in August/September that there was 1 other person experiencing the same.

Best wishes,

Regina

Problem solved now: Reason was that my anti-virus blocked Google Chrome and Trados uses Goodle Chrome to make the connection. 

I found that out when other programs started having similar problems. Each time it turned out that they wanted to connect through Google Chrome.