Error messages when opening a file for translation

Question

Hello! 
 I've just bought Trados Studio 2015 (this is the first time I use this tool) and every time I double click on the files I want to translate, message errors appear. For example, for one file the following message appears : "Unexpected exception when getting view part instance of view part R&eacute;sultats de la traduction" ; and for another file : "Impossible de charger une proc&eacute;dure import&eacute;e par Sdl.DesktopEditor.Control.dll". If you have already experienced this kind of situation, could you please help me to understand what's going on? Thanks a lot in advance! Best Sophie

Jerzy Czopik · Answer

Why do you double click the files? This is not the way Studio should be used. Instead of this, start Studio first. Then using the Navigation pane (on the left) go to Projects View. Select a project you want to work on now, double click it. This will bring you to the File View, from where you open the files for translation. If the project you wish is already selected (its name is printed in bold), go to Files View instead and open the file from there.
As the next step go to View menu and use "Reset window layout" command. Should the file not open, switch to the Editor View, "Reset window layout" in empty editor and then repeat the steps above to open the file for translation.
DO NOT open files by double clicking them.

Paul · Answer

Hello Yuri, 
 
Did you try any of the solutions listed? This error is usually resolved by resetting the window layout in the View Menu. 
 
Regards 
 
Paul

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Error messages when opening a file for translation

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