Issues with tag ID ref3D in XML files

Good afternoon, 

I am trying to put a number of xml files through Trados and the tag ID Close-up of Trados Studio showing incomplete tag 'xref3D' with missing closing bracket. appears to be working for some strings of text i.e. it becomes a tag which can be moved if required however for some of the files this isn't working and the tag is missing and a new segment is started instead. I've included an example below. 

Trados Studio interface displaying a string with 'xref3D' tags around 'multiple layered film' text.

Segmentation in Trados Studio where 'The mirrors contain a thin' and 'multiple layered film' appear in separate segments.

I wondered if anyone might have any advice on why this might be please as it's causing segmentation issues in Trados which isn't workable. 

I can't show too many specific examples of the text on this post as it's confidential which is why my post is quite general. 

Thank you very much in advance for your help. 

Kind regards, 

Sarah



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[edited by: Trados AI at 3:17 PM (GMT 1) on 22 Apr 2024]
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