Error message 'An error occurred whilst trying to determine the file version' in Trados Studio 2022

Question

Hi, 
 I am doing a review work and this happened. Please help. Thank you.

RWS Community AI · Accepted Answer

Hello, 
 I understand that you're encountering an error message in Trados Studio 2022. Here are a couple of solutions that might help you resolve this issue: 
 Step 1: Restart Trados Studio 
 - Save your current progress of translation. 
 - Close Trados Studio. 
 - Reopen Trados Studio. 
 Afterwards, the message may not appear anymore, because the closing process of Trados Studio saved all settings and changes properly. 
 Step 2: Recreate the project 
 If the problem persists after you restart Trados Studio, the project you are trying to open is most likely corrupted/damaged and requires to be re-created. During the recreation, you can: 
 - Run the Pre-translate Files batch task using the Translation Memory that probably already contains the previously translated segments. 
 - Or you can run the batch task Apply Perfect Match and use the SDLXLIFF files from the target language folder of your original project. 
 Step 3: Add file extension exceptions to your Anti Virus/Firewall list 
 To prevent the problem from reoccurring in the future, you can add file extension exceptions to your Anti Virus/Firewall list. The extensions that need to be added are *.sdlppx, *.sdlproj, *.sdlrpx, *.ttp, *.wsxz, *.stppk, *.sdlxliff. 
 I hope these steps help you resolve the issue. If you need further assistance, feel free to ask. 
 Best regards, 
 TradosAI

Trados Studio > 2. Trados Studio

Error message 'An error occurred whilst trying to determine the file version' in Trados Studio 2022