Cannot export to word. Error message: additional tag...in segment.... Any ideas?

Question

Due to an error message I cannot export the file to word. Could anyone help me?

Alison Field · Answer

Bettina Szabo 
 Hi Bettina, 
 If the error message is 'additional tag ... in segment', did you add a formatting tag that was not in the source? I have to say that this would not normally cause a problem unless it was a complex formatting addition. 
 Have you looked at the source segment to see if there is target language content that is not in the source segment? This could be anything that would be represented by tags in an sdlxliff file, or an image, or a Word-based item that is not translated/represented correctly or is duplicated unexpectedly through either the Word conversion or the translation process. 
 Sorry if that is obscure as an explanation! If you need further explanation as to what a 'tag' is, just ask. 
 A good way to test if the source content is the problem is to create a new project based on the original source file without translating it and see if you can export the file to Word untranslated. If you can't then it is likely that there is something in the original Word file (often an image) that needs closer attention (or simple removal and replacement after translation) to make the file transition smooth again. 
 That gives you a good starting point from which to continue constructively. 
 I'm here to reply to your further queries plus if you want to learn more about tag anomalies or any other aspect of working with Trados, can I also suggest you take advantage of the new ideas for training hub that Paul has recently set up, where people can add requests for informal training sessions: 
 
 Paul said: 
 Design your own training! You've done the courses and still need to go a little further, or still not clear? Tell us what you need in our Community Solutions Hub 
 
 Take a look and see if this is something that would be useful to you! 
 All the best! 
 Ali

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Cannot export to word. Error message: additional tag...in segment.... Any ideas?

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