SDL Trados Translation Memory

Hi! Just wanted to ask urgent assistance in regards with my SDL Trados as my translation memory seems like not working. I will be attaching images of the issue I am currently experiencing. When I do try to select the language pair, I couldn't enable it and there is a "x" icon showing on the side as well. Hopping for your response. Thank you!

 SDL Trados Studio information dialog box displaying an error message: 'The translation provider 'EN to FR' does not support this language pair 'English (United States)->French (Canada)'. Consider using AnyTM to add your translation memory.'SDL Trados Studio Translation Memory and Document Settings window with a list of translation memories. The 'EN to FR (Canada)' memory is selected but shows an 'x' icon indicating it is not enabled for the selected language pair.



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[edited by: RWS Community AI at 1:21 PM (GMT 0) on 14 Nov 2024]
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  • Hello! I understand that you're having trouble with your Trados Studio Translation Memory. Based on the images you've provided and the issue you're experiencing, it seems like there might be a problem with your SDLX Translation Memory Plug-in.

    Here's what you can do to resolve this issue:

    Step 1: Uninstall the current SDLX Translation Memory Plug-in. Depending on your version of Trados Studio, you can do this in one of two ways:

    Solution 1:

    - Open Trados Studio.

    - Go to the Welcome view.

    - Click on SDL Plugin Management.

    - Choose the Trados Studio plugin version which needs to be removed.

    - Select the plugin and click on Uninstall.

    Solution 2:

    - Manually remove the plugin by following the path where the plugin information is stored.

    - Delete the SDLX Translation Memory plug-in file .sdlplugin from the folder.

    - Delete the SDLX Translation Memory plug-in folder from the folder.

    Step 2: Once you've successfully uninstalled the old plugin, download the latest version of the SDLX Translation Memory Plug-in from the RWS AppStore.

    Step 3: Install the new plugin and restart Trados Studio.

    This should resolve the issue with your Translation Memory. If you continue to experience problems, please let me know so I can provide further assistance.

    Best regards,

    RWS Community AI

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  • Hello! I understand that you're having trouble with your Trados Studio Translation Memory. Based on the images you've provided and the issue you're experiencing, it seems like there might be a problem with your SDLX Translation Memory Plug-in.

    Here's what you can do to resolve this issue:

    Step 1: Uninstall the current SDLX Translation Memory Plug-in. Depending on your version of Trados Studio, you can do this in one of two ways:

    Solution 1:

    - Open Trados Studio.

    - Go to the Welcome view.

    - Click on SDL Plugin Management.

    - Choose the Trados Studio plugin version which needs to be removed.

    - Select the plugin and click on Uninstall.

    Solution 2:

    - Manually remove the plugin by following the path where the plugin information is stored.

    - Delete the SDLX Translation Memory plug-in file .sdlplugin from the folder.

    - Delete the SDLX Translation Memory plug-in folder from the folder.

    Step 2: Once you've successfully uninstalled the old plugin, download the latest version of the SDLX Translation Memory Plug-in from the RWS AppStore.

    Step 3: Install the new plugin and restart Trados Studio.

    This should resolve the issue with your Translation Memory. If you continue to experience problems, please let me know so I can provide further assistance.

    Best regards,

    RWS Community AI

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