Due to essential maintenance, access to Trados cloud will be unavailable on Saturday 30 August from 00:00 to 12:00 UTC.

My SDL Trados 2014 does not want to open itself again!!!

Hello,

When i turned it off, my computer had a few updates to make... when I tried to resume my work, clicking on Trados icon only resulted in the display ofan error message : "une erreur s'est produite lors du chargement des services de plug-ins globaux!!!

It says it cannot find the appropriate resources for the culture specified on the disk. base name: Sdl.LCStudioIntegration.Common.plugin locationinfo: <null> filename: Sdl LCStudioIntegration.Common.plugin.resources.

Is there anyone who can help me? What can I do??? I have an urgent job to finish!!!

Thanks for any help!

Catherine

Parents
  • Hi Catherine,

    I have checked your account and see that you upgraded from Studio 2014 to Studio 2015 back in July this year.

    This means that the Studio 2014 license is no longer available to use -

    Unlike PRO license users, those using FREELANCE versions are allowed to keep their existing licenses (after upgrading to a newer version) for a transitional period- allowing freelancers to complete ongoing projects, before moving to the upgraded version.

    Unfortunately if any of the scenarios (most likely the computer updates you have described) take place (intentional or otherwise) then it is no longer possible to install or reactivate the older legacy version.

    You can of course however continue using Studio 2015 without any restriction.

     

    Kr


    Steve

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

Reply
  • Hi Catherine,

    I have checked your account and see that you upgraded from Studio 2014 to Studio 2015 back in July this year.

    This means that the Studio 2014 license is no longer available to use -

    Unlike PRO license users, those using FREELANCE versions are allowed to keep their existing licenses (after upgrading to a newer version) for a transitional period- allowing freelancers to complete ongoing projects, before moving to the upgraded version.

    Unfortunately if any of the scenarios (most likely the computer updates you have described) take place (intentional or otherwise) then it is no longer possible to install or reactivate the older legacy version.

    You can of course however continue using Studio 2015 without any restriction.

     

    Kr


    Steve

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

Children
No Data