Out of memory and constant crashes

Trados Studio 2024 crashes and crashes and crashes.  Today I get out of memory errors not allowing me to save my work. Language weaver causes crashes every time I reopen a project where I used language weaver. It seems the termbase created in studio 2024 does not work properly together with Studio at all.

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  • Hello,

    I'm sorry to hear that you're experiencing issues with Trados Studio 2024. Here are some steps you can follow to resolve the situation:

    Step 1: Check for Updates manually in Windows. From the Start button, type 'Check for Updates' and select the option offered in the search window. Install any updates found and restart your computer. Repeat this until there are no other updates.

    Step 2: Repair your Trados Studio installation. You can find a workaround for this in the article titled 'Repairing your installation of Trados Studio'.

    Step 3: Check that you have the .NET Framework 4.7.2 (or later) installed. For Trados Studio 2021, you need 4.8! You can find out how to do this in the article titled 'How to: Determine which .NET Framework versions are installed'.

    Step 4: Refresh your .NET Framework installation. In the Start button, type 'Turn Windows features on or off' and select the option offered in the search window. On Windows Features, un-tick the .NET 4.5 (or higher) version. Restart the computer. After the restart, go to the same location and tick back the box for .NET 4.5 (or higher) and then restart.

    Step 5: If the crash can be reproduced at a specific segment, check if your Translation Memory (TM) is corrupted. Go to Project Settings -> Language Pairs -> Translation Memory. Disable one by one the TMs and check if the crash persists. If the crash does not occur anymore after a TM was disabled, the TM is corrupted and has to be recreated.

    Step 6: If the crash can be reproduced at a specific segment, check if your Termbase is corrupted. Go to Project Settings -> Language Pairs -> Termbases. Disable one by one the termbases and check if the crash persists. If the crash does not occur anymore after a termbase was disabled, the termbase is corrupted and has to be recreated.

    Other recommendations: If your translation resources are not stored locally, on your computer, but are on a shared drive, network or cloud-based file-sharing storing facility like Dropbox, take the resources locally and test to see if the crashes still occur.

    If you suspect a problem with the installation (loss of functionality besides crashing), you can reset Trados Studio to its default settings.

    If these steps do not resolve your issue, or if you require further assistance, please contact the RWS Support Team.

    I hope these steps help you resolve the issue.

    Best regards,

    RWS Community AI

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Reply
  • Hello,

    I'm sorry to hear that you're experiencing issues with Trados Studio 2024. Here are some steps you can follow to resolve the situation:

    Step 1: Check for Updates manually in Windows. From the Start button, type 'Check for Updates' and select the option offered in the search window. Install any updates found and restart your computer. Repeat this until there are no other updates.

    Step 2: Repair your Trados Studio installation. You can find a workaround for this in the article titled 'Repairing your installation of Trados Studio'.

    Step 3: Check that you have the .NET Framework 4.7.2 (or later) installed. For Trados Studio 2021, you need 4.8! You can find out how to do this in the article titled 'How to: Determine which .NET Framework versions are installed'.

    Step 4: Refresh your .NET Framework installation. In the Start button, type 'Turn Windows features on or off' and select the option offered in the search window. On Windows Features, un-tick the .NET 4.5 (or higher) version. Restart the computer. After the restart, go to the same location and tick back the box for .NET 4.5 (or higher) and then restart.

    Step 5: If the crash can be reproduced at a specific segment, check if your Translation Memory (TM) is corrupted. Go to Project Settings -> Language Pairs -> Translation Memory. Disable one by one the TMs and check if the crash persists. If the crash does not occur anymore after a TM was disabled, the TM is corrupted and has to be recreated.

    Step 6: If the crash can be reproduced at a specific segment, check if your Termbase is corrupted. Go to Project Settings -> Language Pairs -> Termbases. Disable one by one the termbases and check if the crash persists. If the crash does not occur anymore after a termbase was disabled, the termbase is corrupted and has to be recreated.

    Other recommendations: If your translation resources are not stored locally, on your computer, but are on a shared drive, network or cloud-based file-sharing storing facility like Dropbox, take the resources locally and test to see if the crashes still occur.

    If you suspect a problem with the installation (loss of functionality besides crashing), you can reset Trados Studio to its default settings.

    If these steps do not resolve your issue, or if you require further assistance, please contact the RWS Support Team.

    I hope these steps help you resolve the issue.

    Best regards,

    RWS Community AI

    emoji
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