Hello,

Based on your description, it seems like you're experiencing a delay when uploading documents to Trados Studio 2022. This could be due to a variety of factors, but let's try a few troubleshooting steps:

Step 1: Check the location of your Trados Studio folders. They should be located in your local system, specifically in the 'My Documents' folder. If they are located on a remote system or server, this could cause performance issues due to slow network activity.

Step 2: Make sure you're using a local user account in Windows when running Trados Studio. This should be a non-roaming user account.

Step 3: Disable any folder synchronization and folder redirection between the 'My Documents' folder and a network drive. This can also cause performance issues.

Step 4: Check if your system meets the minimum requirements for running Trados Studio 2022. If your system is not powerful enough, it could cause the software to run slowly or not function properly.

Step 5: Try to upload different types of documents. If the problem persists with all types of documents, it's likely a software issue. If it only happens with certain types of documents, it could be a file issue.

If none of these steps resolve your issue, it might be a good idea to reinstall Trados Studio 2022. Remember to back up your settings and files before doing so.

I hope these steps help you resolve your issue. If you need further assistance, don't hesitate to ask.

Best regards,

RWS Community AI

Laura Beretta 

The screenshot you show is for an alignment process, right?



Does the text "Non risponde" appear already before you click on "Apri*? 
If yes, then you have a problem with the source path of your documents. 
Where is this folder "CLIENTI ATTIVI" located? Is this a local, cloud or server-based folder?

I tried adding documents for every purpose (translating a single document, adding files to projects and alligning translations).

This specific file was located on my computer desktop, so locally-saved.

The text "non risponde" appears when I click Apri.

Laura Beretta 

This is strange. Does Studio otherwise behave normally? I mean, do you experience this problem only when adding files or also otherwise. 
As an example, can you open a document in the Sample project and work on it normally or does this also freeze Studio?

I experience this problem only when adding files.

I manage to work normally on already existing projects.

I'm trying to understand if it's something related to Studio or to my computer, but everything else seems to be working normally

 Laura Beretta 

Do you experience the same problem when you try to add files located in another folder than "CLIENTI ATTIVI"?

If it happens only when you add files from that folder you need to check the properties of that folder, if it happens from all local sources. I suggest you run a repair of Studio.

 Laura Beretta 

Do you experience the same problem when you try to add files located in another folder than "CLIENTI ATTIVI"?

If it happens only when you add files from that folder you need to check the properties of that folder, if it happens from all local sources. I suggest you run a repair of Studio.