Hello,
we upgraded from Trados Studio 2021 to 2024 and now we get the 'first time' dialogue every time we start the programme. We have to enter the email address each time to complete it.
We are using: TradosStudio2024_18.0.0.1013.exe
Thanks and best regards
HiWolfgang Heckel ,
Thank you for reaching out to us.
Before you can start working with Trados, you need to complete the initial setup. After you have activated the software, click Next--> select the Default Profile, and click Finish.
Please do not hesitate to contact us again if you need further assistance.
Best regards,
Ana Sabo | RWS Group
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I created a profile and I even translated several terms. But the error still occurs at every start-up. The very first time there were four tabs to complete (1-4)
Afterwards there were two (1-2)
Wolfgang Heckel
We have also experienced this problem a few times and the cause for it is not clear, but we finally managed to resolve it in most cases.
Suggested fixes in the order of impact are:
I hope that one of these will solve the problem.
If it does not, I suggest you open a support case.
Wolfgang Heckel
We have also experienced this problem a few times and the cause for it is not clear, but we finally managed to resolve it in most cases.
Suggested fixes in the order of impact are:
I hope that one of these will solve the problem.
If it does not, I suggest you open a support case.
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