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Cannot open a file from cloud project in Studio 2022. "Value cannot be null"

Victor Sanz Salort

I was working in a project yesterday and everything was wonderful.

Today I start again but it seems the project has to be downloaded again. I try but nothing happens.

I close Trados and I try "Open in Studio" instead. Then Trados won't open.

I search i the forum and reset and repair Trados.

Finally I download the project but the error appears. What did I do wrong? (I might have closed Trados while it was "thinking")

Error dialog box with a red cross icon indicating 'Value cannot be null. Parameter name: source' with details of the error including Type 'System.ArgumentNullException' and Source 'System.Core'.

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[edited by: RWS Community AI at 12:40 PM (GMT 0) on 14 Nov 2024]
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    "Probability score": 0.7

    "Question improvement suggestion": Please provide the exact error message and code, if any, that you received. Also, mention the operating system you are using and any recent changes you made to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    It seems like you're experiencing issues with opening a file from a cloud project in Trados Studio 2022. Here are some steps you can try to resolve the issue:

    Step 1: Ensure that your Trados Studio 2022 is up-to-date. You can check for updates within the application.

    Step 2: Try to clear the cache of your Trados Studio. You can do this by going to "File" > "Setup" > "Options" > "Files and Folders" and click on "Clear Cache".

    Step 3: If the issue persists, you might want to consider reinstalling Trados Studio 2022. Before you do this, make sure to back up any important data.

    Step 4: If none of the above steps work, you can revert to the non-CU version of Trados Studio 2022 as suggested in the context. Here are the steps:

      1. Close Trados Studio 2022

      2. Uninstall your current instance of Trados Studio 2022

      3. Download the Trados Studio 2022_17.0.0.11594.exe installer from the RWS AppStore

      4. Install Trados Studio 2022 - 17.0.0.11594 (non CU)

    Please note that it's important not to interrupt the software while it's processing tasks, as this can lead to errors or corruption of data.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI
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