Error while saving: "Der Zugriff auf den Pfad... wurde verweigert"

<SDLErrorDetails time="11/11/2024 10:48:19">
  <ErrorMessage>Der Zugriff auf den Pfad "C:\Users\maria\OneDrive\Documents\Studio 2022\AutoSave\02611efa-df1e-4c6e-891b-b3e513e46001" wurde verweigert.</ErrorMessage>
  <Exception>
    <Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2146232800</HResult>
    <StackTrace><![CDATA[   bei System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
   bei System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   bei Sdl.TranslationStudio.Editor.AutoSave.AutoSaveWorker.DeleteTemporaryFolder(String projectFolderPath)
   bei Sdl.TranslationStudio.Editor.EditorService.DeleteTemporaryFilesAndFolders(String projectFolderPath, IEnumerable`1 translatableFileIds)
   bei Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnSaved()
   bei Sdl.TranslationStudio.Api.Editor.SaveJobRequest.AfterExecute(IJob job)
   bei Sdl.Desktop.Platform.Implementation.Services.Job.FinalizeJob()
   bei Sdl.Desktop.Platform.Implementation.Services.JobService.ExecuteJobWithProgress(IExecutableJob job)
   bei Sdl.Desktop.Platform.Implementation.Services.JobService.ScheduleJob(IJobRequest jobRequest)
   bei Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save(Boolean closeAfterSave)
   bei Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save()
   bei Sdl.TranslationStudio.Editor.Shared.Actions.SaveDocumentAction.Execute()
   bei Sdl.Desktop.Platform.Implementation.CommandBars.StaticAction.Execute()
   bei Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData)
   bei Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   bei Sdl.Platform.UI.IgCommandBarAction.Execute()
   bei Sdl.Platform.UI.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e)
   bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e)
   bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
   bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
   bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
   bei Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(MouseEventArgs e)
   bei Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventArgs e)
   bei Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
   bei Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
   bei Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
   bei Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e)
   bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   bei System.Windows.Forms.Control.WndProc(Message& m)
   bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.0.6.14902</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1040</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>LAPTOP-VUTPTN5I\maria</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>LAPTOP-VUTPTN5I</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16537592 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Hi there

Yesterday I saw this error message for the first time while saving projects. I have found this other thread https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/44161/hello-i-m-working-with-trados-studio-2019-i-have-problems-to-open-packages-of-a-specific-client-i-get-a-long-message-error-i-would-be-glad-for-any-help-i-think-i-have-to-change-the-path-but-i-don-t-know-how-do-to-so# and I tried this procedure https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395. (workaround 2; workaround 3 happened atomatically when i opened Studio again) but I keep seeing the error message.

I am using Trados Studio 2022 with Windows 11.

 It seems like I can still create target texts and packages but I have many projects going on at the moment and I am really afraid something could go wrong as long as I keep seeing this error message.

Thanks a lot for your help, hope you can see the error-file correctly.

Marianna

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  • Hi there

    After a while I started getting the same Problem and the same error message, but at least I could always save my projects, generate target files etc. Now I am working with Trados Enterprise as well and I am getting important issues again (I can save my work, but the target file cannot be opened locally and it won't be generated in the main Enterprise system). Stopping all the sychronizations didn't help.
    Is there any chance to get some personal live-assistence? Now it's not only one but it is two systems I am having troubles with. Thanks a lot!

    emoji
Reply
  • Hi there

    After a while I started getting the same Problem and the same error message, but at least I could always save my projects, generate target files etc. Now I am working with Trados Enterprise as well and I am getting important issues again (I can save my work, but the target file cannot be opened locally and it won't be generated in the main Enterprise system). Stopping all the sychronizations didn't help.
    Is there any chance to get some personal live-assistence? Now it's not only one but it is two systems I am having troubles with. Thanks a lot!

    emoji
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