SDL Studio 2024 Crashes

Studio 2024 (18.0.1.2259) crashes in the middle of editing with the following error. It seems to be related to a quick succession of key entries or trying to page up or down through the file. This happens with regularity but is not reproducible.

Faulting application name: SDLTradosStudio.exe, version: 18.0.1.2259, time stamp: 0xb0f848b3
Faulting module name: ntdll.dll, version: 10.0.22621.4391, time stamp: 0xaa58fd70
Exception code: 0xc0000374
Fault offset: 0x000edcdf
Faulting process id: 0x0x5750
Faulting application start time: 0x0x1DB43A545B28204
Faulting application path: C:\Program Files (x86)\Trados\Trados Studio\Studio18\SDLTradosStudio.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Faulting package full name:
Faulting package-relative application ID:

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  • Hi Paul,

    Here is an instance of the error I was mentioning. At the time, I was importing a bilingual file after review and reopening it in the editor. There was another file open in the editor already (this always seems to be the case when this error happens). I will attach the log file, error banner and xml error file in a separate reply. You can still do some things after the error happens, but you cannot close the application unless you kill it in the Task Manager.

    Let me know if you need more information.

    Thanks,

    Tomas

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