I have a Microsoft Laptop Surface 16GB RAM, 512GB SSD with Snapdragon X Plus and have installed Trados Studio 2024. Everything works fine, except the ‘Insert Symbols’ function. I enter the Spanish symbols - the computer has a german keyboard -, they are saved and I use them, but when after restart Trados they disappear and I have to enter them again.
My technical knowledge is limited, but could it be caused by the processor? Any (other) ideas?
Thank you in advance!
MarEug We will be pleased to help you with this problem so have logged a support case on your behalf so that the support team can qualify the issue and report it to the development team. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community if needed. But I think the important thing here is to validate and log. Support Case Id : 00880892 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
MarEug We will be pleased to help you with this problem so have logged a support case on your behalf so that the support team can qualify the issue and report it to the development team. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community if needed. But I think the important thing here is to validate and log. Support Case Id : 00880892 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your help, Paul. I look forward to receiving the message from technical team.
Translate
