Trouble with saving the document

I am having an issue with saving my documents. When I click Control+S to save my document, Trados is shutting down. What can I do to fix this bug? Also, I am receiving an error message saying that my access to Drive C is denied. I appreciate any solution offered. Thank you!

emoji
Parents Reply Children
  •  

    Hopefully you have resolved this already, but just in case... I think the most likely cause of the issue is permission problems on your system, or perhaps that you have a problem on your disk.  But here's a few suggestions:

    1. Run Trados Studio as an administrator.

    2. Check folder permissions for the target save location.

    3. Add Trados Studio to your antivirus exception list.

    4. If issues persist, reset Trados Studio settings.

    5. If none of the above work, run a disk check on Drive C.

    Following these steps may help isolate the issue and get Trados Studio functioning correctly again.  But if not, and if you still have issues while everything else on your computer is functioning normally then come back and we can log a case for some help.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji