Studio crashes repeatedly while saving file, reporting that access to an AutoSave the path is denied

My Studio crashes repeatedly while saving file, reporting that access to an AutoSave the path is denied.

As per your instructions:

  • I am trying to achieve that my Trados Studio does not crash every 10 minutes. I am trying to achieve that I don't freak out everytime I use it because it has let me down for the nth time. I am trying to achieve to not feel anger and helplessness every time I use Studio. I am trying to keep my workflow.
  • I have tried the advice given for the same problem 7 years ago - to rename the Autosave folder on which it crashed. It works for one Ctrl+S but then Studio crashes anyway when I press Ctrl+S again.
  • I expected Studio to work like any other software app.
  • Trados Studio 2022

One of the crash reports is attached.

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<SDLErrorDetails time="01.03.2025 21:01:50">
<ErrorMessage>Přístup k cestě C:\Users\lenovo\OneDrive\Dokumenty\Studio 2022\AutoSave\15281bd4-89da-4f0d-ad74-a1b16e39f32a byl odepřen.</ErrorMessage>
<Exception>
<Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146232800</HResult>
<StackTrace><![CDATA[ v System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
v System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
v Sdl.TranslationStudio.Editor.AutoSave.AutoSaveWorker.DeleteTemporaryFolder(String projectFolderPath)
v Sdl.TranslationStudio.Editor.EditorService.DeleteTemporaryFilesAndFolders(String projectFolderPath, IEnumerable`1 translatableFileIds)
v Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnSaved()
v Sdl.TranslationStudio.Api.Editor.SaveJobRequest.AfterExecute(IJob job)
v Sdl.Desktop.Platform.Implementation.Services.Job.FinalizeJob()
v Sdl.Desktop.Platform.Implementation.Services.JobService.ExecuteJobWithProgress(IExecutableJob job)
v Sdl.Desktop.Platform.Implementation.Services.JobService.ScheduleJob(IJobRequest jobRequest)
v Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save(Boolean closeAfterSave, Boolean uploadFilesToLanguageCloud)
v Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save(Boolean uploadFilesToLanguageCloud)
v Sdl.TranslationStudio.Editor.Shared.Actions.SaveDocumentAction.Execute()
v Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData)
v Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

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Parents
  • Hi  
    Try this:

    1. Deactivate AutoSave under File > Options > Editor (bottom)

    2. Close Studio

    3. Go to OneDrive > Documents > Studio 2022

    4. Delete the AutoSave folder

    5. Open Studio again

    This workaround helped us. But keep in mind to save your project/xliff manually very regularly to prevent data loss (even if it was still retrievable from your TM).

    Hope this helps!

    Best regards

    Seraina

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Reply
  • Hi  
    Try this:

    1. Deactivate AutoSave under File > Options > Editor (bottom)

    2. Close Studio

    3. Go to OneDrive > Documents > Studio 2022

    4. Delete the AutoSave folder

    5. Open Studio again

    This workaround helped us. But keep in mind to save your project/xliff manually very regularly to prevent data loss (even if it was still retrievable from your TM).

    Hope this helps!

    Best regards

    Seraina

    emoji
Children
  • Dear Seraina,

    I have followed steps 1 to 5 but this is not working for me because my Studio crashes while saving manually. My Trados Studio folder is synced with Onedrive and I have made sure it is always available offline (green check icon), but to no avail.

    What else can I do to remedy this particular item of a long list of Studio's inbuilt vulnerabilities?

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